Shipping


We can ship to virtually any address in the world. Note that orders take 3-5 business days to ship and typically arrive within 3-5 days for addresses in the United States. International orders can take at least 14 business days to arrive depending on the destination.

Returns


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

There are certain situations where only partial refunds are granted (if applicable)
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 30 days after delivery

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 business days.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.


Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at livinfreelyshop@gmail.com.

Sale items


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at livinfreelyshop@gmail.com and send your item to the address below.

Shipping


To return your product, you should mail your product to:

Livin' Freely
PO Box 1193
Asheville, NC 28803


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

 

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